Anyone looking for payroll software will know there are plenty of options to choose from. But sometimes it’s almost impossible to pick just one. That’s the problem we have here with ADP and Paychex. They’re both companies with decades of payroll experience so they have the process down to a fine art. However, both ADP and Paychex have gone beyond payroll to offer customers complete packages, including extra HR functions and a vast array of integrations. Although it may not sound like there’s anything to separate these two payroll solutions, if you look much closer, you’ll find there are some key differences between them.
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|Tax Form Generation|
|Tax Form Filing|
|Hourly Pay Rate|
|Salary Pay Rate|
|Multiple Pay Rates|
|Integrations & Extra Services|
|Business Operations Systems|
|Expense Management Systems|
|Accounting Software Systems|
|Sick Day Policies|
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|Headquarters||New Jersey, U.S.||California, U.S.|
Although we’re comparing two veterans in the industry, ADP has the experience advantage over Paychex having been established way back in 1949. The New York-based company provides one of the most polished products on the market with a wealth of features designed to fit businesses of all sizes. Importantly, ADP is easy to use for any newcomers who will soon find themselves feeling like payroll experts. It helps that ADP is constantly checking your payroll to flag up any potential errors. The whole payroll process runs smoothly but like with Paychex, its features go much further than that. ADP includes plenty of HR functions like onboarding, time tracking, and it allows you to create company documentation that employees can access from the impressive mobile app. If that isn’t enough, then you can browse through the lengthy list of integrations – a list only rivaled by Paychex.
ADP offers expert 24/7 customer support and a huge amount of resources for you to browse through – including video tutorials – to make sure you don’t take a wrong step. ADP’s prices depend on your needs, so you’ll need to contact their sales team to find out more. Although prices tend to be on the more expensive side, you can test out a free demo version before you decide.
Since 1971 New Jersey company Paychex has solidified its place in the payroll industry. Paychex doesn’t stop at payroll; the service also delivers HR and time tracking capabilities. Most importantly, it does payroll very well. Although the dashboard may seem a little overwhelming at first, that’s only because Paychex has so many features to offer. Payouts can be done through direct deposit, customizable checks, and even ‘paycards’ for employees without bank accounts. For those who need more than payroll, the HR support provided ensures you’ll always be up to date on best practices and you’ll even be given access to a professional consulting service. With Paychex you can go beyond HR, as integrations also include accounting services, hiring services, and insurance companies. You’ll be able to link Paychex to just about everything you need.
Depending on which Paychex plan you opt for you can get a dedicated account manager to guide you through payroll and answer any queries 24/7. However, no matter which tier you choose you’ll get access to customer support over the phone or through live chat. Prices vary depending on what you want from Paychex, and you’ll need to get in touch with the sales team directly for more information. Finally, there’s also a cheaper plan available for those who are only interested in a basic payroll service.
Even after looking at ADP and Paychex more closely it’s still very difficult to separate them. Ambitious companies will benefit from the impressive number of features that should satisfy them as they expand with HR, hiring, accounting, and time tracking all covered. Overall, ADP is the easiest software to use, especially for anyone using payroll for the first time, thanks to its simplistic design and helpful tutorials. For those looking for a cheaper option, Paychex offers a basic plan with only its payroll features – ideal for startups. No matter which payroll software you choose, you’ll end up an in-depth solution that will keep you covered from a company’s humble beginnings to every step beyond.
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