- Great for any size of business
- Huge number of integrations
- Useful mobile app
- Extra HR support
- Pricing structure isn’t clear
- No free trial
Payroll is the last thing you want to worry about when you’re dealing with all the stress that comes with running your own business, which is why payroll software services like ADP are so popular. New Jersey-based ADP has been working with payroll for over 70 years, so there’s a wealth of experience to rely on. Indeed, the company has a reputation for excellence, having been named by Fortune Magazine as one of the World’s Most Admired Companies for over a decade. ADP strives to be a simple solution aimed at companies of all sizes, from start-ups to big businesses. It’s a flexible platform too, offering a huge list of integrations that allow you to do just about everything you need. In particular, the built-in ZipRecruiter integration is a perfect solution when looking to take on new staff. There’s no free trial of ADP unfortunately, but you can test out a demo to get a feel for what it does.
There are different versions of ADP available depending on the size of your business. ADP RUN is the most common one, aimed at companies of up to 49 people and providing expertise for small businesses. ADP RUN gives you plenty of checks to make sure everything is processed correctly and breaks down all the budgeting you’ll need to ensure every payday is completed successfully. ADP also checks for any potential errors, and if it does detect an anomaly you’ll be given ample time to correct it so you don’t end up paying someone for 300 hours instead of 30. Bigger businesses can take advantage of ADP Workforce Now for 50-1,000 employees, or ADP Vantage for any company with an even greater number of workers.
There’s no shortage of reports that you can run with ADP. As well as having a variety of preset reports at your fingertips, there’s also a flexible custom report generator. You can create forms based on things like hourly earnings, contractors, benefits – even birthdays – so you never forget a date.
All of this is easy even for users who have little experience with how payroll functions. The ADP dashboard has a simple Run Payroll button that allows you to get started straight away. There are a lot of menus and options that might take a little while to adapt to, but you’ll soon find that everything is in a logical place and easy to find when needed. The ADP website also includes a great number of resources to make sure you know exactly what you’re doing, and you’ll find all the latest important updates on things like new state legislation.
For an extra fee, ADP users can get access to HR services – well worth the investment considering how much it offers. HR services allow you to create employee handbooks tailored to the state you’re based in, and you can require that your employees acknowledge they’ve read theirs via the ADP app. Through the HR dashboard you can stay on top of any relevant certificates and licenses your employees need, so you never have to worry about having them renewed. Then there are more simple functions you can take advantage of, like giving out Halloween costume dress codes, to prevent anyone from arriving at work wearing something a little too risqué.
Finally, if you encounter any HR-related problems, ADP offers a help desk serviced by HR specialists who can help you every step of the way.
ADP can be used for contractors as well as regular employees, with payments made through direct deposit. Although all payment information is digital there are ways for employers and employees to print physical copies too.
There are a lot of options when it comes to payment contributions – a welcome inclusion since these are often complex and time consuming. Important contributions like insurance and healthcare payments are easily managed, and garnishments like alimony, debts, and student loans can also be added to speed up the procedure. As you process payroll, ADP will frequently give you reminders and multiple chances to make adjustments before completing, ensuring you get all your payouts done perfectly.
Employers and employees alike can use ADP’s mobile apps, which are available for Android and iOS. Employees are able to access their pay statements, important forms (like W-2s), work handbooks, benefits plans, retirement accounts, and more. Your staff can also clock in and clock out of work via the app, and even send a notice if they’re going to be late. The app can be used as a way for employees to request vacation time instead of going directly to the manager or HR. This saves time as employers can respond to vacation time requests through the app as well.
Indeed, there are many other things employers can do from the app. As well as approving time off requests, employers can access employee profiles, view and edit work schedules, and access other important information.
Integrations & Extra Services
ADP really shines with its exhaustive list of integrations and extra services provided. This means you can use ADP to help with accounting, enterprise resources, time and attendance, recruiting, benefits, and much more. The ADP website lists just some of the large number of integrations currently available.
One of the most useful integrations – especially for those using ADP RUN – is ZipRecruiter. With RUN, ZipRecruiter is already embedded in the dashboard, allowing quick access for employers looking to recruit new employees. From ZipRecruiter you’ll be able to post jobs, view your candidates, and send messages. Another big advantage is that you’ll also gain access to ZipRecruiter’s database of over 12 million resumes to find potential personnel.
Naturally, the pricing structure for ADP depends on how much you want to get out of it. ADP offers Essential Payroll, Enhanced Payroll, Complete Payroll with HR Plus, and finally HR Pro Payroll and HR. However, its pricing structure is opaque, making it difficult to compare with its rivals. The ADP website doesn’t offer any figures to potential customers, so the company must be contacted directly for a personalized quote.
Quotes depend on your needs of course, but for the most basic packages available you’ll likely be paying $10 per employee every month. Advanced plans can see that price elevated to approximately $25 for each employee per month. You may also be charged some sort of start-up fee, but these are decided on a case-by-case basis and there’s a good chance there won’t be any initial cost.
Essential Payroll, as the name suggests, is the standard version of ADP and gives you all the needed basics. The next level – Enhanced Payroll – adds extra features like background checks, pay compliances, check signings, and ZipRecruiter integration. From there you can upgrade to packages that offer additional HR support options.
Unfortunately, there’s no way of testing ADP first before purchasing it, with no free trial or money-back guarantee to take advantage of. However, you can get a good feel for ADP by trying an online demo.
ADP prides itself on its customer service, from individual price quotes for every customer to its A+ rating through the Better Business Bureau. Employers and employees can get in touch with ADP 24/7 either over the phone or through email. ADP can also be reached through its Facebook, Instagram, and Twitter pages, where you’ll find regular updates.
Happily, there’s a plethora of documentation, tutorials, and video tutorials for getting a handle on the payroll software, so you’ll feel like an expert in no time. ADP also regularly hosts webinars about all the latest payroll developments, and there are training courses that you can book directly.
There’s a very good reason ADP is so popular and highly regarded: it really does offer a complete payroll solution for businesses of any size. In particular, new businesses starting from the bottom will receive guidance every step of the way, so they don’t get bogged down by complicated payroll. Most impressive of all is the comprehensive list of integrations coupled with the additional HR support, which takes ADP beyond payroll and makes it a total package. However, the lack of transparent information on just how much ADP will cost can be an initial deterrent, as every customer must request a personalized quote before being able to see an estimated figure. Although you can schedule a demo with ADP, there’s no true way to thoroughly test out the software before you buy it. Rest assured though that even without a demo, ADP is an excellent choice for a business of any size.